This Privacy Policy explains how Sparkle Clean Co. processes personal data in connection with residential and office cleaning services, including move-in and move-out cleaning, quotations, appointments, and related communications.
We may collect identification and contact details, property and access information, service preferences, appointment details, payment-related records, and communications you send to us. Where relevant to a cleaning visit, we may also process condition photos and scope notes provided by you.
We receive data when you contact us by phone, email, or contact form, when you request a quote or book an appointment, when you share property condition details or access instructions, and when we record information needed to complete the cleaning visit and handover.
Our website may use session cookies, persistent cookies, and similar technologies for essential site functions, preference storage, and basic traffic analysis. We do not rely on cookies to collect more information than is needed for these purposes.
You can usually manage cookies through your browser settings, including blocking or deleting them. If you disable certain cookies, parts of the website may not remember your preferences or may not function properly.
Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion in appropriate cases, or objection to certain processing. Some requests may be limited where we must keep records for legal, contractual, or operational reasons.
To submit a privacy request, use the contact details in this policy and describe the information or action you are requesting. We may ask for enough information to confirm your identity and locate the relevant records before responding.
We retain personal data for the period needed to manage inquiries, complete services, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it or anonymize it where practical.
If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a later effective date is stated.
Data Processing Overview
This section outlines the main purposes for processing personal data, the types of external recipients involved, and the legal framework that supports limited data sharing.
Purpose of use
We use personal data to respond to inquiries, prepare custom quotes, confirm property condition and access details, schedule appointments, coordinate cleaning visits, manage payments and records, communicate about service changes or completion, maintain website security, and meet legal or accounting obligations.
Third-party sharing
We may share personal data with payment processors, communication tools, website hosting providers, and other operational service providers that support booking, administration, and service delivery. We may also share limited information with team members or contractors involved in the cleaning visit, access coordination, or completion handover.
Legal basis
We may disclose personal data where required to comply with law, lawful requests, court orders, or similar legal obligations, and where disclosure is necessary to protect our rights, property, users, or service operations.
